Q: Do we have to register for programs and activities online?
A: You are strongly encouraged to register for programs and activities online. Paper registrations take longer to process and you may miss out on the opportunity as the program is closed automatically when full. Your paper registration could take up to a week to be processed depending on the workload. If the program is open and you register online, it is automatically received and processed.
Q: Are deposits required?
A: Full payment for programs and events is due at the time of registration, using credit or debit cards. Deposits and payments will be set up for summer camps that cost more than $100 (refer to Camp Guide for specific information on camp deposits).
Q: Can I get a refund?
A: If a program is cancelled by GSSWST for any reason, a full refund will be made within 5-7 business days of the cancellation.
A customer may request a refund if a cancellation notice is sent to firstname.lastname@example.org at least 10 business days before the program date. The program refund will be made minus a 25% administrative fee. Customer requested refunds generally take 7-10 business days to process.
If a cancellation is made by the customer less than 10 business days before the program date, a refund may not be issued.
“No-shows” are not eligible for any refund.
The procedures above also apply to cookie credits and nut bucks and will only be refunded if they meet the requirements above.
Q: Are deposits required?
A: There are no deposits for programs. The program must be paid in full upon registration. Information for camp deposits will be found in the Camp Guide.
Q: Who can participate in GSSWT programs?
A: Any currently registered member of GSSWT may participate in council-sponsored programs and events specific to their current age level. NOTE: Some council-sponsored events and family/community events do not require a Girl Scout membership.
Girls may participate individually or as part of a troop. Adult chaperones are required unless otherwise noted.
Family and friends are welcome to attend “Family-Friendly” programs and events when open as community events.
Q: If I sign up a girl for a program and she doesn’t meet the requirements, what will happen?
A: Registration Completion: Upon completing and submitting the registration for a program, you will be acknowledging that you understand the following:
Program Level: Girl Scout programs are developed for grade and age levels. The participant must meet grade and/or age requirements. If girl(s) do not meet the requirements, they will be removed from the program and a refund may not be issued.
Girl Scout Membership: Some Girl Scout programs are specifically for currently registered Girl Scout members. The girl(s) will be required to register for membership before registering for the program. If the girl(s) do not register as required by that program, they will be removed from the program and refund may not be issued.
Q: If the event is free, do I still need to register?
A: Yes. To help ensure that programs run smoothly and that enough supplies are purchased, it is strongly suggested that participants register for the free events.
Q: Is there financial assistance available for programs?
A: Yes. Send an email to email@example.com and request a Girl Program Financial Assistance Application. Once completed, the application will be used to award financial assistance. The request must be completed by the parent/guardian or troop co-leader. Girls will only be eligible twice a year. Please remember that the program you are apply for may be filled before the Financial Assistance is approved and processed.