Do new Girl Scouts have to wait until October 1 to begin selling?
No. If girls are registered for the 2024-2025 Girl Scout Membership Year, they can participate in the Fall Product Program beginning September 1.
When do we take orders?
Girls can begin taking orders on Sunday, September 1. Girl paper orders can be entered and updated online between then and Sunday, October 6. M2 will close 10:59 p.m. October 6 to Troop Nut Managers and customers.
No late orders will be accepted online. Please email our Customer Care team customercare@girlscouts-swtx.org if you missed the order deadline.
Can girls sell candy and nuts on the Internet?
Yes. Nuts, candies, magazines and more are available through the girl’s virtual storefront. Have the participating girl and her guardian visit www.girlscoutmagazines.com/gsswtx on or after Sunday, September 1, to set up her virtual storefront.
What do I do if a parent places an order after the order deadline?
All troop orders are due online by 10:59 p.m. Sunday, October 6. Late orders will not be accepted. Parents can offer for their customers to place shipped orders or ask other parents in their troop if they have extra products!
Unlike the Girl Scout Cookie program, extra product is not available from council to fill late orders or re-orders.
Can we hold a booth sale?
No. Booth sales are not part of the Fall Product Program.
When will we get our product?
Products will be delivered to your Community Nut Manager (CNM) Friday, October 18 or Saturday, October 19. Check with your CNM to schedule your pick-up time.
Can any product be returned to my CNM or to GSSWT?
No. Nut and candy orders are not returnable.
What do I do if our product is delivered damaged or melted?
Contact the Product Program Department immediately. Usually, damaged products can be exchanged but only until Tuesday, October 22.
What if a parent/caregiver does not pick up their order?
All products should be picked up by Monday, October 21. Any products that are not picked up should be sold or redistributed to girls in your troop(s). If you need additional assistance, make plans early to reach out to your Community Nut Manager and GSSWT; we cannot help you at the end of the program, and we do not recommend you wait for parents/caregivers who do not meet your deadlines.
Are credit cards accepted?
Yes. Credits cards can be used if an order is placed online on the girl’s virtual storefront or if the troop utilizes the Square device.
Please note: Fees must NOT be passed onto the customer.