Do newly joined Girl Scouts have to wait until October 1 to begin selling?
No, if girls are registered for the 2025-2026 Girl Scout Membership Year, they can participate in the Fall Product Program beginning September 1.
When do girls take orders?
Girls can begin taking orders on Monday, September 1. Girl paper orders can be entered and updated online between then and Sunday, October 5. M2 will close 11:59 p.m., October 5 to Troop Nut Managers and customers for girl-delivered orders. Customers are still then able to place shipped orders until Monday, October 27 at 11:59 p.m.
No late orders will be accepted online. Please email our Customer Care team customercare@girlscoutsswtx.org if you missed the girl-delivery order deadline.
Can girls sell Fall products online?
Yes, but only on the M2 virtual storefront. Nuts, candies, magazines and more are available through the girl’s virtual storefront. Girls with the help of their parent/guardian can set up her virtual storefront by visiting www.girlscoutmagazines.com/gsswtx on or after Monday, September 1.
Girls can then market to friends and family via text, email or private post on social media. However a girls storefront link should NEVER be shared on an open social media group, or on a public post on social media.
What do I do if a parent places an order after the order deadline?
All troop orders are due online by 11:59 p.m., Sunday, October 5. Late orders will not be accepted. Parents can offer for their customers to place shipped orders or ask other parents in their troop if they have extra products!
Unlike the Girl Scout Cookie program, extra product is not available from council to fill late orders or re-orders.
Can we hold a booth sale?
No, booth sales are not part of the Fall Product Program.
When will the troop get our product?
Products will be delivered to your Community Nut Manager (CNM) Friday, October 17 or Saturday, October 18. Check with your CNM to schedule your pick-up time.
Can any product be returned to my CNM or to GSSWT?
No. Nut and candy orders are not returnable.
What do I do if our product is delivered to our troop damaged or melted?
Contact the Product Program Department immediately at customercare@girlscouts-swtx.org. Usually, damaged products can be exchanged but only until Tuesday, October 21.
What if a parent/caregiver does not pick up their order?
All products should be picked up by Monday, October 20. Any products that are not picked up should be sold or redistributed to girls in your troop(s). If you need additional assistance, make plans early to reach out to your Community Nut Manager and GSSWT; we cannot help you at the end of the program, and we do not recommend you wait for parents/caregivers who do not meet your deadlines.
Are credit cards accepted?
Yes, credits cards can be used if an order is placed online on the girl’s virtual storefront. Troops can also choose to use CheddarUp’s card reader but must follow all set-up steps and pay for processing fees.
Please note: Credit card processing fees associated with CheddarUp may NOT be passed onto the customer.