Renew

Bigger and better things are around the corner—can you feel it? We can. And we know Girl Scouts are going to lead the way. As Girl Scouts, they’re able to find their voices and make changes that affect the issues most important to them.

They’ve already shown tremendous strength and maturity during the past two years, and we can’t wait to see what they accomplish next. From service projects to selling cookies, exploring the outdoors to making new friends, the possibilities are endless.

The world needs more Girl Scouts because Girl Scouts change the world. It’s time to keep the fun going and renew their opportunities for success.

Ultimate Early Bird Renewal

Don’t wait: Get a jump start on the new season by being an Ultimate Early Bird and renewing between April 1-15. Girls who do so will receive a special visor, water bottle, and Early Bird patch.

Regular Early Bird Renewal

The rest of the Early Bird Renewal season runs April 16-July 31, and girls enrolled during that period will receive an Early Bird patch.

“Kristen Bell and Girl Scouts: Paint Your World Purple”

Learn how to paint your world purple and join Girl Scout alum Kristen Bell, co-author of The World Needs More Purple People, for a fun virtual event on May 19.

The “Paint Your World Purple” virtual event is open to any Girl Scout member (girl or adult) who does the following between April 1 – May 13, 2022:

Joins for the first time by purchasing an Extended Year membership.
Renews their current membership by purchasing a 2023 membership.
Has already purchased or purchases a Lifetime Membership by May 13.

The virtual event will air twice on Thursday, May 19, at 5:30 p.m. CT and 8:30 p.m. CT. You can log on 30 minutes early for a special pre-show highlighting Girl Scouts from across the country as you get to know the event platform. More details can be found at girlscouts.org/purple.

Event registration closes at 11:59 p.m. ET on May 13.

If you’ve already renewed, go to girlscouts.org/purple to register.

Volunteer Membership

You help Girl Scouts—and us—succeed. You, parents, and caregivers are the lifeblood of the council, and we’re grateful for the time and energy you dedicate to building up the next generation of leaders.

When you show up for them, they shine! Keep building a better world with them by renewing your membership today.

For Troop Leaders …

Ultimate Early Bird Renewal is your time to shine! Renew your troop by April 15 and you can receive a bonus of 7 percent proceeds (on top of 15 percent regular proceeds, for a total of 22 percent!) during the 2022 Fall Product Program.

Here’s how. By April 15, your troop must:

Renew 75 percent of girls and adults who are troop members as of March 31 (you can do this through MyGS);
Be in good standing with Girl Scouts of Southwest Texas (no outstanding debt owed to the council, all troop co-leaders have a current, approved background check and a current [2021/22] Girl Scout membership, and troop bank account is in council compliance);
Have participated in the 2022 Girl Scout Cookie Program;
Have submitted its 2022 Cookie End-of-Program Report by March 7; and
Submit a completed June Troop Financial Report by close of business
June 15.

Questions and Answers

Kristen Bell and Girl Scouts: Paint Your World Purple

Who can participate in the Paint Your World Purple virtual event?
The Paint Your World Purple virtual event is open to any Girl Scout member (girl or adult) who does the following between April 1 – May 13, 2022:

Joins for the first time by purchasing an Extended Year membership.
Renews their current membership by purchasing a 2023 membership.
Has already purchased or purchases a Lifetime Membership by May 13.

When does event registration open?
Event registration will open on April 1, 2022. Visit girlscouts.org/purple for more details.

What time does event registration close on May 13?
Event registration will close at 11:59pm ET on May 13, 2022.

Do I need to be a Girl Scout to register for the event?
Yes. This special event is just for Girl Scouts who renew their membership for next year or join for the first time through extended year between April 1 - May 13, 2022.

Do I have to renew my membership before I register for the event?
Yes, but you can do both at the same time! Go to girlscouts.org/purple and click on “Sign Me Up.” You can renew your membership all at the same time.

I requested financial assistance. How can I register for the event?
We will need to approve your financial assistance request before you register for the event. As soon as you receive approval, simply go back to girlscouts.org/purple and click on “Sign Me Up.” When you add the event to your cart, you will be prompted to log into your myGS account. If your membership has been approved, you should then be able to complete your event registration for free.

I want to use my program credits. How can I register for the event?
We will need to approve your program credits before you register for the event. As soon as you receive approval, simply go back to girlscouts.org/purple and click on “Sign Me Up.” When you add the event to your cart, you will be prompted to log into your myGS account. If your membership has been approved, you should then be able to complete your event registration for free.

Can Lifetime Members register for the event?
Yes! Lifetime Members just need to go to girlscouts.org/purple and click “Sign Me Up.” Add the event to your cart and you’ll be prompted to log into your myGS account. Then you can complete your event registration!

Can I use a membership discount from my council?
Yes. As long as you add the membership to your cart, the discount amount from your council should be applied.

I used to be a Girl Scout member in [any time before November 2020]. How do I register for the event?
We’d love to welcome you back to Girl Scouts! Go to girlscouts.org/purple and click on “Sign Me Up.”

We created a new member registration system in November 2020, so you will need to create a new account. Simply answer the questions and create your username and password. Then add Extended Year membership to your cart with the event registration. Complete your purchase and you’re good go!

I used to be a Girl Scout member in [any time after November 2020]. How do I register for the event?
We’d love to welcome you back to Girl Scouts! Go to girlscouts.org/purple and click on “Sign Me Up.”

Log into your myGS account. You’ll see two membership options: Current Year (MY22) or Next Year (MY23). You need to purchase a Next Year membership (MY23) to register for the Kristen Bell event. While the event is in May, your membership will be active starting October 1, 2022. You can also purchase Current Year (MY22) to get started again with Girl Scouts today!

What if I already purchased a membership? How do I attend the event?
If you have already renewed your membership for next year or joined through extended year, you can just go to girlscouts.org/purple and click on “Sign Me Up”. Log into your myGS account and then add the event to your cart for free. Complete the registration information and you’re good to go!

If a troop leader renews and register their whole troop for the event, who receives the Zoom log in information?
The troop leader will receive a receipt for the purchase of the memberships, but each member will have the Paint Your World Purple event added to their myGS account. Each member will receive the communications about the event after they are registered, including the access information for Zoom, to the primary caregiver’s email address on the girl’s account.

Will each email address only receive one log in this year, like for Becoming with Mrs. Obama?
Each registrant will receive a log in to access the Zoom Events. Capacity on the Zoom Events platform will be limited to only the number of people who registered, so Girl Scouts should not share the log in details.

Can Girl Scouts sign up for either time, no matter where they live?
Yes. You can choose which time works best for you.

What does this collaboration entail?
Our collaboration with Kristen Bell and Penguin Random House will include a national virtual event with Kristen Bell and Girl Scouts along with programmatic and promotional materials—a free activity book for all girls and meeting resources for Girl Scouts and volunteers—which will be available at no additional cost to any girl or adult member enrolled for the 2022-2023 membership year. An optional, low-cost patch will also be available for purchase.

Is participation mandatory?
No. Like all Girl Scout programming, the Paint Your World Purple event is optional.

How do I obtain the patch?
The patch will be available online at the Girl Scout Shop and our council’s shop.

Can I get a refund?
There is no additional cost for the Paint Your World Purple virtual event so there is no refund available. Membership dues may not be transferred to another member and are not refundable.

Do I have to purchase The World Needs More Purple People book to attend?
No, you do not need the book to participate in the virtual event.

Can I forward my link to a friend?
No, this special event is just for Girl Scouts who renew their membership or join from April 1 through May 13.

Can my parent or caregiver join this event?
We encourage everyone who plans to join to be a Girl Scout member. Parents and caregivers are welcome to join alongside their girls.

Our Customer Care team can provide additional support. Please email us at customercare@girlscouts-swtx.org.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, email Customer Care at customercare@girlscouts-swtx.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, email Customer Care at customercare@girlscouts-swtx.org to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Our Customer Care team can easily change your username/email address without requiring you to recreate your account. Please email us at customercare@girlscouts-swtx.org.

Q: Why can’t I see my family when I log in?
A: There are several reasons this could happen:

Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. email Customer Care at customercare@girlscouts-swtx.org if you’d like to be listed as your household’s preferred contact.

Another reason could be that you may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to email Customer Care at customercare@girlscouts-swtx.org and ask them to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: Only co-leaders can access the troop tab. If you are a co-leader and still can’t see it, please read on, as there are several reasons this could happen:

Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.

Check your member profile to make sure you’re listed as a volunteer in the troop.

If your background check has expired, you may lose access until it is up to date.

Our Customer Care team can provide additional support. Please email us at customercare@girlscouts-swtx.org.

Troop Leader Additional Information

Q: What if a girl in my troop moves out of the council area? Will it count against my 75 percent troop renewal requirement for the bonus incentive?
A: Purchase her 2022-23 membership so she can carry it over to a different council.

Q: What if a girl is on my troop roster but does not attend meetings anymore, or has never attended my troop meetings?
A: Please email our Customer Care team at customercare@girlscouts-swtx.org and ask to have her status moved to IRG/IRM.

Q: What if a girl on my troop roster as of March 31 has aged out/graduated high school?
A: Purchase her adult Girl Scout membership or Lifetime membership.

Q: Do Lifetime members count in my 75 percent troop renewal requirement for the bonus incentive?
A: Yes. They should renew their volunteer role(s) and update their contact information, if necessary, in MyGS.

If you have additional questions, please email our Customer Care team at customercare@girlscouts-swtx.org.